Empire information

    Empire

    What is happening?

    Empire.io will be going offline as we prepare for a major upgrade and transformation. Over the past months, we’ve been working behind the scenes on a complete facelift of the Empire.io experience - one that will deliver a more modern, exciting, and rewarding platform for our players. This is more than just a visual refresh; it's a complete step forward in how we serve you and our community.

    As part of this process, we’ve made the decision to temporarily close the current site while we focus our energy on building something truly special. We’ll also be pausing operations in our current markets, but we’re already looking forward to returning - stronger and better - when the new platform is ready.

    What happens next?

    You can continue enjoying your favorite games on Empire.io from today until final play date on the 21st of August. Please make sure to withdraw any remaining funds no later than withdrawal deadline.

    What’s coming next for Empire?

    We’re incredibly excited about what the future holds. This pause is part of a bigger plan to relaunch Empire.io with a sharper focus, better features, and a long-term vision we can’t wait to share. Expect more updates over the coming months - and we think you’ll like what we’ve got planned.

    Until when I can play?

    The whole empire is ready to serve you until 21st of August.

    Can I still deposit until the deadline?

    The deposit methods will be available until 21st of August.

    I want to talk to a human

    We are here to help. Please email us at [email protected].

    What happens to my Loyalty Points/Rewards/Progress?

    Feel free to redeem and enjoy them. Once the site is taken offline, all functions will be stopped.

    Are the ongoing promotions and tournaments still active?

    Currently we don't have any running promotions or tournaments. If you have a query about a previous one, please reach out to [email protected].

    What is the deadline to withdraw my funds?

    You should request your withdrawal no later than the 26th of August. If you are having difficulties, please contact us at [email protected].

    What if I miss the deadline? Will I lose my money?

    If you missed the deadline and still have funds in your account, kindly reach us at [email protected] and our team will assist you.

    Will you delete my account?

    Your account will still be accessible when we return.

    Will you keep my data?

    Your data will be safe with us and protected according to strict international privacy standards.

    I want to be forgotten

    Please reach out from your registered email to [email protected].

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